2023’s Marketing Must-Haves

Don’t Get Left Behind!

One of the reasons I love marketing so much is that it’s one of the fastest-changing industries.

To work in marketing requires you to constantly uplevel your skills, knowledge, and strategy just to keep up with current trends—never mind what’s brewing for the future!

Rather than focus on the biggest trends of 2023, let’s focus on what will be the most important for you to adopt in your business right now, this year.

If you haven’t already implemented these aspects, get in touch and I’ll help you integrate these practices into your marketing strategy today.

Here are 2023’s most significant marketing trends. Make sure your business is keeping up!


#1 Personalisation

Personalized marketing—which involves tailoring marketing messages and tactics to individual customers—is crucial to not only acquisition but retention. This is expected to become even more important in the coming years as customers continue to be bombarded from all angles.

Personalisation can be achieved through the use of data and technology, such as artificial intelligence and machine learning to understand what your customers want more of and how to ensure you are providing the solution.


#2 Artificial intelligence and machine learning

Harness the technological advancements and automate, automate, automate. These technologies are becoming increasingly prevalent in marketing, and are expected to play a bigger role in the future.

AI can be used to analyze customer data and help companies create more personalized marketing campaigns, while machine learning can be used to optimize and improve marketing tactics.

AI is a win-win for all departments as it can alleviate task-based work and create more space for innovation.


#3 Video content

Video content, including live video and video ads, has become increasingly popular in recent years and is expected to continue to grow in importance.

This is due in part to the popularity of social media platforms, but also to customers wanting content provided in a visual and audible format.


#4 Influencer marketing

Influencer marketing, which involves partnering with social media influencers to promote products or services, is expected to continue to be an important part of the marketing mix in the coming years.

Influencers create trust and there is no better way to tap into an existing, engaged audience than by partnering with influencers.


#5 Interactive content

Interactive content, such as quizzes, polls, and games, is an effective way to engage and connect with customers.

This type of content is expected to become more popular as companies look for new ways to stand out, further build relationships with their customers and find clever and engaging ways to gather useful data.


#6 Customer experience

Customer experience is the most important strategy you should adopt. Companies focused on positive experiences for their customers at every touchpoint, from their first interaction with a brand to post-purchase follow-up, will become the industry leaders.

People are time-poor and want simple, easy pleasurable experiences. Competition is fierce. unless their experience with your brand leaves them feeling better, they will move on and find another solution.


#7 Social responsibility

Consumers are increasingly interested in supporting brands that align with their values and are socially responsible.

As a result, companies are expected to focus more on corporate social responsibility and sustainability in their marketing efforts and actively demonstrate how they are caring for their customers, employees, and the planet.


#8 Omnichannel marketing

Omnichannel marketing, which involves reaching customers through a variety of channels, including email, social media, and in-person events, is expected to continue to grow in importance. This approach helps companies create a cohesive and consistent experience for their customers across all channels.


These are just a few of the most significant marketing must-haves for 2023.

It’s important to keep in mind that marketing is constantly evolving and for your business to stay up-to-date and adjust your marketing strategy accordingly.

I’m here to help! Get in touch today to discuss how to use your data to meet your marketing goals!