All About the Customer.

We help businesses scale and increase revenue using data analytics, market research and proven sales strategies to innovate and improve customer experience, conversation and ROI.

We are data-driven, people-focused and results guaranteed. Your customers are our business.

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A Good Investment.

We help businesses:

1. Avert or resolve a crisis when sales suddenly decline.

2. Provide ongoing customer research, product and service innovation, and market forecasting to increase converstion.

3. Attract new customers while also engaging their base.

OUR PROCESS

Let’s
Collaborate.

Past projects range from FMCG brand strategy, and digital campaigns for one of Australia’s largest and longest-running music festivals, to validation research for startups, as well as public relations for national brands.

And with all our projects, the customer is front and centre.

OUR PROJECTS

The Sky’s The Limit.

Our process starts with your customers.

Using data analytics and market research, we go deep to understand the unique challenges, pain points and needs of your customers. This helps develop and drive strategy that increases your ROI and sales revenue.

WHY IS CUSTOMER EXPERIENCE SO IMPORTANT?

Our Services.

We are a full-service agency focused on helping you connect with your customers using:

Customer Experience
Data Analytics
Market Research
Brand, Marketing & Sales Strategy
Web Design & Copywriting
Content Creation
Digital Campaigns & PR

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Customer Experience

Customer Experience

Data & Analytics

Data & Analytics

Copy-writing & Branding

Copy-writing & Branding

Market Research

Market Research

LEARN MORE ABOUT OUR OTHER SERVICES
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Christina Cannes, Digital Strategist, Market & Data Analyst

As an entrepreneur, I know what it's like to run your own business. I live and breathe innovation, have taken startups from $0 to seven figures, turned companies inside out to communicate value and differentiators, and have worked on both the front lines and behind-the-scenes to intimately understand what makes or breaks a positive customer experience. I'm here for you.

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ABOUT CHRISTINA

Our Clients.

Think Big.

We'll help you increase sales, expand your reach and delight your customers using data analytics, market research and customer journey innovation. All projects are approached individually and based on your needs.

Book in for a free meeting to discuss how to delight your customers, increase revenue and scale your business.

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Do you put your customer first?

big-beautiful-sky-media-customer-experience-checklist

Download our free customer experience
checklist now to find out!

Free Download

Here’s What Our Clients Have to Say

Working with Christina has provided clarity and focus on attracting not just the right clients to my business, but the “Hell Yes!” client to my business. Working with her on revising my website copy has been amazing, she’s provided so many insights on the way my client would think, decide and act. As a result, I’m starting to attract people who value what I do, and who are willing to pay for a high-ticket service that gets them the results they are looking for. I believe this is because of the care and dedication in which Christina approaches her projects. Christina has been brilliant in educating me through the process, and guiding me through a very transformative process for my business - this has been invaluable. Thank you, Christina!

Mark Pereira

Peak-State Performance Coach / Hypa Global

Christina was excellent to work with! She was patient and thorough, I was honestly surprised at the breadth of information she supplied. The report she provided me was clear and comprehensive and she was also available for questions I had throughout the process including understanding my needs prior to booking her services as well as resolving the remaining questions/advice I had once she delivered. Will work with her again! 

Esha, Pure Alchemy Beauty

The idea of writing copy for your website is a daunting task, and to trust someone else with this can be very unnerving…will they understand who I am and what I am about? Will they get my message and what I’m trying to do? After one call with Christina any doubts, uncertainty or fears flew out the window! Christina walks you through the entire creative process one step at a time with patience and kindness. With her support and expertise, any pressure or overwhelm is averted. She takes the time to get to know you, to really know who you are and the gift that you have to share with the world. Christina has a way with words, and once you connect with her, you can trust that your message will take on a life of its own! Christina's guidance, professionalism and innate ability to uncover my story was an incredibly fulfilling and inspiring experience.

Jodi Gagné, Energy Coach

Founder / In Flow

I'm always so impressed by Christina's work. The result was a high quality competitive analysis. It was a pretty complex and technical assignment and Christina went the extra mile in a number of ways; from using a VPN to dig deeper into the content in the USA, to providing overall industry context and data. I’m very happy. All the work was done on time and to brief. I'd be happy to ask Christina to do further work in this area and others in the future.

Dave, FrontStage Digital

Christina does an amazing job applying her analytical and data management skills to analyse and report on job advertisement activity across the health and safety industry on a monthly basis. She delivers simple narratives and fabulous charts and graphs using our branding. She is a whizz at data collection and spreadsheeting.

Helen O’Keefe, HOK Talent Solutions

Founder + Recruiter / HOK Talent Solutions

I needed help with creating a new website and after chatting to Christina I knew straight away that she was the right person for the job. Christina really took the time to get to know me and knew what I needed. Christina has a warm, fun personality that made the process so much easier. Christina went way above and beyond and I'm so thrilled & proud of the finished product. I look forward to continuing working together and wouldn’t hesitate in referring to any of her services.

Samia Elhage, Dogs & Doos

Founder / Dogs & Doos Pet Leisure Services

Christina thank you for such an amazing website you built for me. You made it to my exact requirements. Simple straight to the point, yet effective. In the first two weeks it produced a financial gain that was quite unexpected. I recommend Christina to anyone purely for the fact of not only her professionalism, her attention to detail as well. Not many services have follow up calls to ask if their clients  are happy or if there are changes they require. Much appreciated. Definitely doing more business with you in the future.

Kalka Mitchell, Kairi Gumbi Gumbi

Co-founder / Kairi Gumbi Gumbi

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